I provide invoices with VAT separately displayed. Specific on getting guarantee service will depend on the item, the nature of the problem, the manufacturer and your location. If you cancel your order once it has been delivered, you must not use the goods, must make them available to us when we collect them on the date we will agree with you.
You will be responsible for delivery and return cost of the goods and you must take good care of the goods whilst they are in your possession. Please ensure that the goods are maintained in a saleable condition and their original packaging. Self-assembly furniture cannot be returned once assembly is part or fully completed. We will collect the goods and then refund the cost of the items ordered within 30 days of cancellation.
If you do not comply with your obligations above, we will not agree to the refund or may make a reasonable charge to cover any costs that we incur for example: We work hard to keep current details of stock availability accurate.
However, if a product is out of stock at the time of purchase, we dispatch when it becomes available. Customer have right cancel transaction and get full refund if item is out of stock on the order day. Please be prepare to the fact that shipment is large, upon delivery must be 2 persons. Please remember that wall brackets that comes with item are for concrete walls only, for any other types of wall buyer must supply correct wall brackets on his own cost.
In the unlikely event that your furniture does arrive damaged, we will guarantee to replace damage parts and will endeavor to have replacement parts with you within 30 working days.
Any manufacturer faults must be submitted within 7 days from the date of the delivery. To reduce costs to minimum, complaint does not include replacement of the whole item.
Will be replacement only damaged parts. Buyer is obliged to send photos of damaged parts by email to info extremefurniture. Exact description of the damaged parts will allow us to speed taking into consideration the complaint. We also use the information to contact you if there is a problem with your order. Returns policy After receiving the item, cancel the purchase within Return postage 30 days Buyer pays return postage Take a look at our Returning an item help page for more details.
Please remember that wall brackets that comes with item are for concrete walls only, for any other types of wall buyer must supply correct wall brackets on his own cost. In the unlikely event that your furniture does arrive damaged, we will guarantee to replace damage parts and will endeavor to have replacement parts with you within 30 working days. You will be responsible for delivery and return cost of the goods and you must take good care of the goods whilst they are in your possession.
You're covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. The buyer is responsible for return postage costs.
Return policy details Returns accepted Most purchases from business sellers are protected by the Consumer Contract Regulations which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab. Seller assumes all responsibility for this listing.
Postage and packaging This item will post to United Kingdom, but the seller hasn't specified postage options. Contact the seller- opens in a new window or tab and request a postage method to your location.
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